Terms & Conditions

About These Terms And Conditions

In these Terms and Conditions “We” and “Us” mean Street Empire  of 229 Brisbane Road Labrador QLD 4214 and “You” means you the customer.

These Terms and Conditions together with Your Order constitute the entire Contract between us and you for the supply of Products. No other terms or conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.

Legal Capacity To Transact

If you are under the age eighteen years you cannot place Orders with us without the consent of a Legal Guardian or Parent.

By accepting these Terms and Conditions you warrant that you are over the age of 18 years.

Placing Your Order

You may place an Order by selecting products by clicking “BUY NOW” and then “ADD TO CART” on www.streetempire.com.au and finishing your order by clicking on “CHECK OUT”.

When you place your Order, we shall issue you with an Order Number. We will do this by email.

By placing an Order, you make an offer to us, based on these Terms and Conditions, to purchase the Product that you have specified in the Order.

Information contained on www.streetempire.com.au constitutes an invitation to treat. No information on our website constitutes an Offer by Us to supply any Product. Where we accept Your Order we shall use our best endeavors to supply to you, the Product specified in Your Order.

We shall notify you that your Order is being processed by sending you an Order Confirmation. We do not, however, formally accept your offer until your Order has passed our internal validation procedures. Each Order is checked to prevent credit card or payment fraud. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel Orders in our sole discretion.

We shall confirm acceptance of your Order when we send you an email confirming shipment of the goods you have Ordered.

If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

Payment Methods And Processing

We currently accept

Direct Deposit ( via Bendigo Bank )

Visa or MasterCard ( via Stripe )

We accept PayPal

Afterpay also available ( small % surcharge applies )

Payment processing will not begin until we receive all the information we have requested.

On occasions we are travelling between events this may cause a minor delay but we will contact you in the event of any major delays.

A tax invoice will be automatically sent to you with your Order Confirmation.

GST and TAX

• Prices include GST unless otherwise stated on a Product listing.
• All International customers are responsible for any taxes or duties due on there purchase ( no products will be sent marked gift )

Prices

Prices displayed are standard and have not been adjusted to take account of any profile information available to us as the result of cookies placed on your computer.

We reserve the right to change prices for Products displayed on www.streetempire.com.au at any time.

Supply Of Products to You

Subject to these Terms and Conditions, we shall endevour to supply to you the Products specified on your Order Confirmation.

Unfortunately in our attempt to stop fraudulent conditions it is a must for us to request a signature on delivery of all goods.

In the event that a receivers signature has been supplied by our courier etc, we can’t be responsible for your delivered items.

Delivery Of Your Products

Delivery time is up to 10 business days from the date your payment is received for Australian transactions

Delivery time for international shipping may take up to 24 days

Although every effort is made to ship your Order according to the estimated delivery times provided, estimated shipping times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived within the estimated delivery time, please contact us via email info@streetempire.com.au

Unless otherwise agreed by us, we shall deliver your Product to the address indicated on your Order Confirmation using our general carrier Australia Post or Couriers Please. Where delivery is by our courier service and no-one is available to take delivery or sign for your goods a card will be left requesting you to telephone them to arrange a suitable time and date for delivery.

Your Right To Return A Product

Where you wish to return a product that is not faulty, you may do so without giving any reason for up to 28 days from date of receipt, provided that the items are have not been used, they are unmarked, and in original condition. No refunds, credit or replacements will be offered if you wish to return a Product after that time, except in accordance with the terms relating to damaged or defective goods.

Damaged On Arrival Products – “DOA”

A Product will be considered DOA by us if it shows symptoms of a failure, or is discovered to be broken when first taken from its packaging.

If you consider that a Product is DOA, you must inform us immediately. We will provisionally determine whether the Product is DOA and arrange to replace the Product.
Refunds will only be offered where a replacement Product can not be provided.
Where we have provisionally determined that a Product is DOA, return shipping will be arranged at our expense.

If we subsequently determine that the Product is not DOA, we may in our absolute discretion refuse to replace the Product or offer you a refund for the Product.
When a Product is replaced, your replacement Product becomes your property and the returned DOA Product becomes our property.
We reserve the right to test any returned DOA Product. If you have misrepresented the condition of the Product to us, We will charge a $35 handling and administration fee.

Product Problems After Delivery

If your item arrives DOA or you find a defect which arises after delivery and a valid claim is received by us within 28 days of delivery, We will exchange the Product where possible, or refund to you the purchase price of the Product. Should you contact us outside the 28 day period we will consider each claim on a case by case basis on its merits.

Where we agree to replace the Product or refund to you the purchase price of the Product, you must first return the defective Product to us.
We will make arrangements with you for the return of the Product.
The delivery time for replacing the Product will be the same as stated for the original Product.

Return or Refund Authorisation

You will require an Authorisation number for replacement or refund in respect of any Product.

Where we have provisionally determined that a Product is DOA, we will issue you with an Authorisation number. Products cannot be returned without an Authorisation number. The Product should be returned to us within 28 calendar days of the issuance of the Authorisation number. All Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the Product.

Organising the Return of DOA Products

DOA Products must be returned whenever we agree to replace the Product or provide you with a refund.

Where you received a DOA Product by Australia Post , we will email you a PDF docket containing an Authorisation number which you must affix to the Product. You must then leave the Product at any Australia Post Office.

Where you have received a DOA Product by our courier service, we will make arrangements with our courier service for collection of the Product, and will notify you when they will collect the Product from you.

When a Replacement Product is arranged:

• A replacement for the same Product that you ordered will be shipped to you at our expense after we have received the returned DOA Product.
• The delivery time for the replacement Product will be the same as stated for the original DOA Product.

When a Refund is arranged:

• Refunds include all shipping and associated costs for the DOA Product.
• No refund will be given to you until we have received the DOA Product from you.

Some Products – Manufacturer Only Warranty

Some Products sold through us are serviced and supported exclusively by their manufacturer in accordance the warranty information provided on the listing.

For items advertised and sold with manufacturers warranty, we ask you to contact the manufacturer or supplier in the first instance for replacement or repair under the warranty terms.

Our Liability – this Transaction

Except where such exclusion is prohibited in the Trade Practices Act 1974, we will not be liable for any loss of income, loss of profit, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

Except where such limitation is prohibited in the Trade Practices Act 1974, our maximum aggregate liability arising directly or indirectly from our supply to you of any Product, whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

Where, under the Trade Practices Act 1974 (“Act”), implied conditions and warranties cannot be excluded, any liability in us for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, at our option, to the replacement of the Product(s) or the re-supply of the same Product(s); the payment of the cost of replacing the Product(s) or of acquiring equivalent Product(s).

Our Liability – Your Use of the Products

The products made available through www.streetempire.com.au are largely for display purposes only. We accept no liability for any damage, injury or death which may result from the use of display purpose only memorabilia.

We expressly disclaim any representation express or implied, relating to your use of a product outside of its intended display only use.

Your Data – Use And Protection

By placing your Order, you agree that we may store, process and use data collected from you for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Products that may be of interest to you. You may obtain a copy of any data held by us concerning you, on request, in writing. If any data held by us concerning you is incorrect, we will correct it on your written request. Please refer to our Privacy Statement.

Credit Card Fraud

While we employ the latest in Secure Sockets Layer (SSL) technology software for our transactions with our customers, we will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by you if your credit card is fraudulently used or is used in an unauthorized manner following your use of that card in connection with purchases made online using our website.

General

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

Any failure by us to enforce any Term or Condition does not constitute a waiver of such Term or Condition. Such failure shall in no way affect our right later to enforce such Term or Condition.

We reserve the right to change these Terms and Conditions at any time. The Contract between you and us shall be on the Terms and Conditions current at the time of your Order.

Force Majeure

We shall not be liable as a result of any delay in performing any of our obligations under these Terms and Conditions if such delay is caused by circumstances beyond our reasonable control and we shall be entitled to a reasonable extension of time for the performance of such obligations.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Queensland and shall be subject to the non-exclusive jurisdiction of the courts of Queensland.